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Nelson

£500 or £6 for the same product

...err, I think I'll pay £6

One of the 3 wires connected to the aux in socket plug located at the back of glovebox on the Mondeo I believed had snapped out of the plug connector as any music played through the aux socket (via my mp3 player or my mobile phone via a 3.5mm jack lead) was distorted.

No amount of fiddling with the wires would ensure a proper connection

So I removed the glovebox and removed the plug from its connector at the box of the glovebox. Sure enough one of the wires had snapped free. The plug itself is a sealed unit, you can't open it to reconnect any wires nor would soldering the wires would solve the problem.

So I approached our local vehicle electrical engineers who initially said that no one manufacturers that type of plug connector and there was no way he could rejoin the broken wire into the plug. So he said he'd contact Ford and see if he could get a complete new lead which runs from the aux socket in the glovebox to the back of the audio unit in the dashboard (simple, one wire - remove the audio unit, take off the offending wire and reattach a new wire, job done)

....ahhh, but no. Ford will NOT supply just that one lead. They say that I would need to purchase a whole new audio wiring loom, that will be £500 please Sir and then the same again to fit it.

I think not

So I went to the local car scrap yard, found a similar donor Mondeo and got hold of the part, snipped it off with sufficient wire behind the plug.

Cost £6

The plug is as new, there are 6 inches of wires behind the plug so all my electrical engineers have to do it to reconnect the 3 wires together, cost £10 labour

Yet another example of rip off main dealerships
gooner

I'd suggest it's not the dealer trying to rip you off, simply that modern cars are assembled from sets of components, such as wiring looms, and not lots of little wires that the factory has to thread together. All Ford ever buy is complete wiring looms so that's all they supply as spares.
Nelson

gooner wrote:
I'd suggest it's not the dealer trying to rip you off, simply that modern cars are assembled from sets of components, such as wiring looms, and not lots of little wires that the factory has to thread together. All Ford ever buy is complete wiring looms so that's all they supply as spares.


I absolutely agree with you, but I just find it annoying and incredible that looms don't allow for separate wires to be detached and sold separately.

For the sake of one broken wire this could have caused all manner of problems and cost. I lost the ability to use an aux in socket, nothing major everyone will agree, for someone that does play a lot of music via plugged in audio devices this is very annoying but to resolve such a small matter could potential bankrupt an owner and why the plug can't be detached and wires fitted to a replacement is beyond me, why does it have to be a sealed plug unit?
Chris M Wanted a V-10

No, no.  What's mad is that the dealership have to fit only complete genuine parts to make a repair, they can't use their initiative and get their auto electrician to effect a simple but effective repair, like the one you have had done.
Twelfth Monkey

Dealers, when faced with anything non-standard, do what's easiest for them, not cheapest for you.  That said, I can understand in this litigious world why they might shy away from electrical improvisation.

I'm definitely becoming a little bit more 'make do and mend' (well, the latter) as I get older.
Racing Teatray

Well, that's what scrapyards are for!

When I was a student, I had a Mk2 Golf 1.8GL. Near home there was a VW breakers, so anything I ever needed parts-wise came from there if possible. Saved me a fortune and it was quite fun poking around a scrappy for the bits you needed (and some you didn't know you needed until you saw them).
Bryan M

I liked those days of being able to poke around a scrappy and come away with enhancements off the higher model.

Indeed in the case of one of my cars had a Bentley T2 Fag lighter in it - posh!
Roadrunner

Bryan M wrote:
I liked those days of being able to poke around a scrappy and come away with enhancements off the higher model.

Indeed in the case of one of my cars had a Bentley T2 Fag lighter in it - posh!


T2s have cigar lighters.  
Big Blue

Roadrunner wrote:
Bryan M wrote:
I liked those days of being able to poke around a scrappy and come away with enhancements off the higher model.

Indeed in the case of one of my cars had a Bentley T2 Fag lighter in it - posh!


T2s have cigar lighters.  


Not that sort of fag.......
gooner

Chris M Wanted a V-10 wrote:
No, no.  What's mad is that the dealership have to fit only complete genuine parts to make a repair, they can't use their initiative and get their auto electrician to effect a simple but effective repair, like the one you have had done.


That's like asking the kitchen staff at McDonalds to knock up a burger and chips from scratch. They're trained to assemble the key components of a hamburger, not to freshly bake buns or mince their own beef. Dealer service centres are no different, they're not trained to pull apart components and tinker with them.
Nelson

gooner wrote:
Chris M Wanted a V-10 wrote:
No, no.  What's mad is that the dealership have to fit only complete genuine parts to make a repair, they can't use their initiative and get their auto electrician to effect a simple but effective repair, like the one you have had done.


That's like asking the kitchen staff at McDonalds to knock up a burger and chips from scratch. They're trained to assemble the key components of a hamburger, not to freshly bake buns or mince their own beef. Dealer service centres are no different, they're not trained to pull apart components and tinker with them.


I kinda agree with you, but what riles me is that something as consumable and simple as a plug cannot just be replaced, why it has to be a sealed unit is beyond me. I accept that dealers shouldn't have to bastardise a complete unit just for the part I want, but I should accept that the separate key components of that compete part should be readily available.

I have a very simple fault, it is after all just one very thin broken wire, but why I have to go to the trouble of sourcing a complete or part lead when all I needed was a plug that if you could get the wires to attach to I could solve myself is so frustrating. At the end of the day all I need is a plug the size of your little finger nail, I want to be able to walk in to an auto electricians and buy one, wire it up myself, plug it back in job done. But no
DetmoldDick

Couldn't you just put in an inline crimp?
Chip Butty

Quote:
but I should accept that the separate key components of that compete part should be readily available


So -  if you ran Ford of Europe's parts and service function, you would recommend investing in manufacturing and holding spares of every single individual sub assembly component for all models that are up to 3 generations behind ?

Because that's effectively what you are suggesting.
Nelson

Chip Butty wrote:
Quote:
but I should accept that the separate key components of that compete part should be readily available


So -  if you ran Ford of Europe's parts and service function, you would recommend investing in manufacturing and holding spares of every single individual sub assembly component for all models that are up to 3 generations behind ?

Because that's effectively what you are suggesting.


in a way, yes

the sub components are being manufactured anyway to be assembled into a larger part made from many different bits so why not not assembly the complete part and keep some of sub components as spares readily available to be sold as individual items instead of the complete set

I don't see why I should have to purchase a whole loom for the sake of one poxy wire that has come loose, nor can I just buy a simple plug and install the wires myself. Why the plug has to be a sealed unit I'll never know.

I (probably naively) thought that you could pop into Ford or an auto-electrician and purchase a new set of wires that feeds from the back of the audio unit to the location of the aux in port, which is also don't forget a universal port and many manufacturers will have the same part with the same type of plug at the back of the port.

Yes, I am riled that Ford won't sell you just the part you need, that the parts that are going to be assembled into a complete set can't be kept separate at source of manufacture and sold as genuine spares

It is only one wire loose but it's turning into a farce just to find one small part
DetmoldDick

Do you mean something like this?
http://smart-display-company.de/d...vergleich&utm_campaign=google
Nelson

DetmoldDick wrote:
Do you mean something like this?
http://smart-display-company.de/d...vergleich&utm_campaign=google


Not quite. This is a pic from Google of the exact thing I'm after. I would have taken a pic of my lead but Julie has the car today



All I need is the black and red plug. The plug then connects into the back of the aux in plug located on the rear of the glove box. Nothing wrong with the aux in port.

One of the 3 wires has broken lose and as the plug is sealed unit you can't just remove the wires, unscrew a little retained screw and wire in the 3 wires and plug back in. All I need is the plug but no one manufacturers just that component, not even my vastly stocked well established auto electricians in town

So I've had to find a replacement plug from the scrappie and cut off sufficient wire so the 3 wires can be joined together, we know the plug will just plug directly back in
PhilD

What you need is a 3D printer!
Nelson

In saying all I need is the black and red plug itself is wrong, what I need is the ability to fix the wires back into the existing plug, but as it's sealed you can't, so I was committed to buying the whole length of wire with the plug on one end with wires already attached and another plug t'other end to plug into the audio unit, but you can't, as as you say correctly all the components are manufactured and assembled into a complete unit.

All I need is the wire with a plug attached at each end or a plug the fits the same but is accessible like a standard home 3 pin plug is that I can unscrew some retained screws and wire it up...sounds simple but manufacturers make it so hard and that really pisses me off
gonnabuildabuggy

Nelson wrote:
In saying all I need is the black and red plug itself is wrong, what I need is the ability to fix the wires back into the existing plug, but as it's sealed you can't, so I was committed to buying the whole length of wire with the plug on one end with wires already attached and another plug t'other end to plug into the audio unit, but you can't, as as you say correctly all the components are manufactured and assembled into a complete unit.

All I need is the wire with a plug attached at each end or a plug the fits the same but is accessible like a standard home 3 pin plug is that I can unscrew some retained screws and wire it up...sounds simple but manufacturers make it so hard and that really pisses me off


If they did hold all the parts you'd be charged something like £30 and still get one from the scrappy.

I'm not sure how it differs between manufacturers but I did find VW good for having things available in relative component format when I had the old MK2 GTI.

But I don't see the problem in buying a unit of Ebay and either swapping the whole lot or just the plug via inline crimp connectors.
PG

Ford will not have designed a unique clip. Well, I'd be incredibly surprised if they had. So if you are prepared to do it, a few hours on t'internet and I expect you can find one the same.

Or, get a new aux in female plug and connect that up the wires you have. Even if that is not a Ford unit, as you say, they are all the same as it is a universal socket.

In fact I just searched while waiting for somebody to call me back. eBay might be your friend as ever.

http://www.ebay.co.uk/sch/i.html?...ord+aux+in+female&_sacat=9886
franki68

PhilD wrote:
What you need is a 3D printer!
[img]

Talking about technology and bargains ,I just bought a cheap computer off eBay,but when I turn it on instead of saying 'welcome' it says 'hello'

It's a dell.[/img]
gooner

Chip Butty wrote:
Quote:
but I should accept that the separate key components of that compete part should be readily available


So -  if you ran Ford of Europe's parts and service function, you would recommend investing in manufacturing and holding spares of every single individual sub assembly component for all models that are up to 3 generations behind ?

Because that's effectively what you are suggesting.


Also remember that buying a million ready built wiring looms from a third party supplier is probably a hell of a lot cheaper than buy a billion wires and putting the together on site. I understand the frustration but perhaps Ford are not he people to go to for this part, it's not in their business plan to be a supplier of cables. Similarly the modern car dealership is not in the business of dealing with the products their brand built over ten years ago. They are geared towards routine maintenance of the current generation of products. Ford can't keep aside some of the bits used to make a wiring loom because they don't make them!

Your frustration has been caused by going to the wrong person to solve the problem. You need a proper auto electrician or perhaps go to somewhere that deals in car stereos. They're used to going into the electrics to fit sub woofers etc.

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